Questions on Project Quality Management

perparepm is thankful to Neeraj Kanojia for providing these questions.


1. Process Analysis is a function of:
1. Performance Analysis
2. Quality Metrics
3. Process Improvement Plan
4. Quality Improvement Plan


2. Root Cause Analysis relates to:
1. Process Analysis
2. Quality Audits
3. Quality Control Measurements
4. Performance Measurements


3. Trend Analysis is often performed using:
1. Cause and Effect Diagram
2. Control Charts
3. Pareto Chart
4. Run Chart
5. Scatter Diagram


4. A Pareto diagram can be best described as:
1. Cause and Effect Diagram
2. Scatter Chart
3. Control Chart
4. Histogram


5. A planning phase for an engineering component generated 80 engineering drawings. The QA team randomly selected 8 drawings for inspection. This exercise can BEST be described as example of:
1. Inspection
2. Statistical Sampling
3. Flowcharting
4. Control Charting

Answers

1. C. A is incorrect as it relates to performing measurements to present performance. B is incorrect as it relates to the specific measurements that shall be performed on the project work in order to measure quality. C is correct because process analysis is simply execution of the steps outlined in Process Improvement Plan D is incorrect because Process Improvement Plan is not a part of Quality Improvement Plan (per PMBOK)
2. A. The option B is incorrect because a Quality Audit is to identify inefficiencies, non-compliance in project activities. It does not necessarily identify the root cause.
3. D. Run Chart shows the past pattern of variation. Trend Analysis involves forecasting the future trend based on past performance.
4. D. Note that Pareto diagram is not the best tool for root-cause analysis. It mainly helps the project management team to quantify and categories the defects/issues according to sources (e.g. engineering defects, acoustic defects, setup problems, etc)
5. B. "Inspection” is what the team is doing on individual drawings; however, the entire exercise of random selection and inspecting a work product is known as “Statistical Sampling”